Romans have been fantastic, we had a bad experience with another agent and were a bit put off in general! But the team at Romans Bracknell have restored our faith! Their communication has been fantastic and always happy to have a chat and not rushing to get us of the phone if we had any questions! I would definitely recommend Romans , they are very professional and are very good at what they do!
Really horrible people to deal with. Me and my husband both work and we literally got marched out by staff that work here because we mentioned we get working tax credits because apparently their clients won't accept "people like us". So we managed to rent with Leaders who were fabulous and did not treat us like dirt. Unfortunately Leaders got taken over by Romans. At this point we decided to end our tenancy. It took us 4 months to get our deposit back after ending our tenancy. Lisa Fazal was nice as pie over email but so so rude over the phone. She would tell us to call back the next day knowing she would be out of the office. I honestly felt like she wanted to keep my money for herself. Eventually after 4 months of back and forth I had to call head office and thankfully received my money in full. Ps I do not want to discuss this if anyone from Romans replies. I am glad Romans is out my life and I hope to never hear from them again.
Sarah Hood has been more helpful through this whole process. She helped me move into my first property then helped again a year later moving into my house with my partner. She always replies to my emails in a timely manner and answers all my questions. Sarah has re-assured me through the whole process and made it easy! She needs a raise!
I have recently moved into my rented property marketed by Romans Bracknell. I dealt with Amie Squire whose efficient and professional manner was very impressive. I would highly recommend Amie for all of your letting needs. The whole process was very smooth.Thanks Amie for all your help and assistance!!
This is the first time we have used Romans to find a tenant for our annexe and I would highly recommend their services going forward. We have had one main contact, Ben, throughout the whole process and it has been a breeze. From the offset he has been really helpful, knowledgeable and responsive throughout the process. In fact, the turn around time from initial point of contact to getting a tenant in has been ridiculously quick and easy and that is definitely thanks to the great service that we have received from Romans. Ben provided us will all the information we needed at every point, explained everything clearly and followed up at every point to ensure that we understood and were happy. Great service, would highly recommend and also will use them again if and when this tenancy ends. Thank you:)
Romans Estate Agents Bracknell is a UK Real Estate Agency based in Bracknell, South East England. Romans Estate Agents Bracknell is located at New Manor House, The Ring, Bracknell RG12 1JT, UK.
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